Project Delivery
Conditiva consultants are experienced in running engagements using different project delivery methodologies so that they always fit the needs of the customer.
Key influencing factors which define the approach can include:
- Customer scale
- Maturity and complexity of requirements
- Client organisational structure and culture
- Budget
Conditiva take a pragmatic approach to delivery. The goal is that the project should be both adaptive and agile, yet also managed within a clearly defined set of boundaries that are agreed and signed off up front. At all times, the project team need to be focused on realising the business case.
To initiate the project, Conditiva will provide guidance on the key information that is required in advance of the formal project start date. Conditiva will then lead discovery workshops to capture the specifications for the configuration of the solution, integration points and associated processes.
Implementation activities are undertaken through an agile approach but will follow the strategic design principles defined during the discovery phase. This allows the development team to focus on delivering core capability whilst mitigating against the risk of future rework and change. Customers will be able to closely track and influence the evolution of the solution as it progresses, whilst realising iterative benefit.
Conditiva will then take responsibility for Testing and Deployment activities. We recommend a period of Hypercare to ensure that the solution is working to the customer’s requirements and that adoption is maximised. Thereafter, we can provide tailored support packages to provide our customers with long term certainty and assurance relating to the delivery.
Support Services
Conditiva offer support services for both Conditiva implementations and for existing instances
For Conditiva implementations, we can provide a level of dedicated resource to manage and maintain the delivery. This allows our customers to focus on their core business activities whilst minimising technical debt.
Examples of types of activities that Conditiva will be able to support are:
- Undertake general Salesforce admin.
- Implement approved changes.
- Regression Testing.
- Discrete Projects.
Conditiva would be able to carry out the same services for legacy implementations following a period of familiarisation with the existing instances.
Resource Augmentation
Conditiva have a wealth of highly technical consultants. We are able to augment existing projects that are being staffed internally, or through alternative System Integrators. Conditiva have extensive experience and qualifications in the following areas:
- Sales Cloud
- Service Cloud
- Revenue Cloud
- Communities
- MuleSoft
Through the provision Solution Architects, Technical Leads and Senior Developers we are able assist, accelerate or de-risk even the most complex of projects.
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